PAYMENT METHODS:
Credit Card Payment - We accept all majors credit cards
PRIVACY
We want you to know how we handle the information you send us via the internet. Our Privacy Policy adapts to the internet's dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed and let us to let you know that all information like email address, address and telephone we keep in our files we don't share with third parties. For to keep you updated of our last creations, events, discounts, where you can find us you already have to be part of our mailing list.
Shipping Information: United States Post Office Domestic Shipping
- 1st Class Mail: $2.00 for the first item, $1.95 for each additional item
- Express Mail (2 days): $5.00 for the first item, $3.95 for each additional item
- Priority Mail (overnight): $19.00 for the first item, $5.95 for each additional item
- Orders are normally shipped within 2 business days
GUARANTY
VMOCA GISSELLE are 100% handmade with 925 sterling silver, 925 sterling silver plated—gold 14-18-24 k, goldfield, 14-18-24k , Swarovsky crystal, Pearls, precious and semi precious stones, lamb leather. Our number one priority is to make you happy like you make us being part of our customer.
LIFETIME REPLACEMENT
Our costumer have the opportunity for all regular merchandise to make full refund or an exchange for another item(s) of equal or greater value within 15 days of product purchase with a companying original receipt we are not responsible of shipping & handling charges. When returning merchandise we recommend paying for a tracking number and insurance, as we are not responsible for any pieces lost in delivery.We are responsible of our deliveries.
The returned piece(s) must be in new condition, without any signs of wear or misuse. All sales are final for any discounted or on sale merchandise - these items cannot be returned.
If any item(s) of greater value is selected the retail difference are required. Shipping charges are no refundable
PRICES
Prices and availability may vary by location...(whit exception in our main store) We are not responsible for the items that you bought in the stores listed ( our responsibility are the items that you bought in this web site or in our main store).